Stronger together

Stronger together

Resilience has joined sustainability as the newest buzzword in tourism circles and the point is often made that Caribbean countries have a much better chance of recovering from any disruption if they work together. “If we can forget, for a minute, the wonderful values...
Chukka’s multi-destination boost

Chukka’s multi-destination boost

Multi-destination tourism is being touted as a major part of the strategy the Caribbean must embrace going forward, one of the tools that will make the region more resilient. Chukka Caribbean Adventures knows a thing or two about that. According to CEO Marc Melville,...
AC Hotel Kingston’s Andre Harris

AC Hotel Kingston’s Andre Harris

Andre Harris’s passion for food led him to the tourism industry, and he hasn’t looked back. He’s been soaking up knowledge over the years and it’s prepared him well for his newest role as hotel manager at AC Hotel Kingston. He stepped into his new role on September 1....
The evolution of service

The evolution of service

Tourism isn’t what it used to be. Stakeholders in the industry are quick to point out that the sector has evolved, and so have those who work within it. It has long moved on from days of old when foreigners, typically not black, were served by genuflecting, tip-driven...
The art of service

The art of service

When Rory Baugh was first offered the opportunity to be professionally trained as a butler he turned up his nose at the assignment. “I remember telling my GM back then, ‘This is not for me, I’m not shining anybody’s shoes. I want to be the manager with the big...